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Debt Collection

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Debt Collection


Every business at this time or another will have to go through a difficult situation when having to recover debts from its customers. A common problem in most business areas is that business management people must understand how to conduct debt collection to comply with debt recovery rules in Vietnam  in order to successfully operate an efficient business while minimising legal risks for the business.

Our lawyers are committed to helping clients comply with the debt collection rules which can be complicated and difficult without the legal assistance of professional debt collection attorneys in Vietnam. Vietnamese law makes it illegal for third party debt collectors who are authorised by creditors to violate or use unfair or disloyal tricks to recover debt from debtors. The Vietnamese law also prohibits debt collectors from participating in various forms of harassment, fraud, or threats, such as suggesting that they can arrest the debtors until the debt is paid off. Some common practices at the clients’ discretion to ensure efficient collection without breaking the debt collection law include:

Demand letter

When an account becomes overdue, the clients can perform debt collection actions. A series of demand letters, often including terms of agreed-upon payments, debtor’s debt acknowledgement, and threat of legal action can escalate the need to return the debt. The creditors’ potential litigation threat can act as a good start for a debt recovery process. An attorney with debt collection skills can help clients prepare demand letters that can be reused at the client’s discretion whenever they require it.


If it is clear that the debtor is unable to repay the full amount owed, the clients may consider a reasonable payment according to the debtor’s finance capacity. The benefits of instant payments (discounts) can greatly outweigh the costs that the clients have to spend in order to bring the case further to litigation at court. A settlement agreement will be drafted by a professional debt collection attorney as necessary for both parties to show goodwill to resolve and release each other from their respective obligations in the debt collection case.

Debt collection service provider

If there is clear evidence that the debtor fails to repay, the clients need to determine whether or not to use debt collection services from a debt collection service provider established under the Law on Enterprises or using the service of debt collection proceedings of a law firm specialising in resolving debt collection disputes established under the Law on Lawyers.

Each option has its advantages and disadvantages in terms of time, cost, debtor approach, etc. These are factors the clients need to know before deciding which service provider to use, or the clients can use the services of one service provider first and if ineffective, the clients may shift to using the services of the other service provider.

Legal action

This is seen as a final measure of debt collection, which requires the clients to file a lawsuit against the debtor, requiring a significant amount of time for asset research, investigation, and acquiring debt related information. Before proceeding, the clients should ensure that the physical location and legal status of the debtor’s property and registered address of the debtor is correct to secure compliance with the filing process in accordance with civil procedural law.

The statute of limitations for initiating lawsuits in relevant jurisdictions is also a very important variable that the clients should consider. Additional requirements to file a lawsuit include written demand letters, submission of debt-related evidence, and participation in at least one confrontation and provision of evidence at court before the case is judged. Once the clients have secured a favourable judgment at court, the next procedural step is to request the competent enforcement agency to take the lien of the debtor’s property if the debtor did not voluntarily enforce the legally effected judgment.

Our fees

The clients may work with our debt collection lawyers on the basis of either hourly charges, fixed fee or under certain circumstances, contingency. Please submit a request to schedule a consultation with our debt collection attorneys so that the clients will have a better understanding of our available fee options for clients’ consideration.

If any client would like further information on how we can assist in addressing the client’s debt recovery matters, please feel free to contact us at: +84 (28) 36223522 or fill in the form as bellow and send it to